Mike and I both came up through the ranks of technical work and now strive to help others grow into technology leaders.
Hiring great people takes more than just evaluating resumes and asking smart questions. It takes a mindset shift.Too often, managers walk into interviews acting like
Why Managers Need Systems Thinking. When Bob, a customer service manager, faced the challenge of declining customer retention despite booming new sign-ups, traditional solutions—like overburdening
Stepping into a management role can feel as wobbly as climbing into a kayak—uncertain, unsteady, and full of risk. Many managers, like the hesitant kayaker,
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