Management is a noble profession. It is the reason I work to elevate their work, call them higher, and implore organizations to invest in their managers.
This podcast with John Dentico explored many important themes about management and leadership that underpin the reason I do the work I do. If you have 30 minutes, take a listen!
Why Managers Need Systems Thinking. When Bob, a customer service manager, faced the challenge of declining customer retention despite booming new sign-ups, traditional solutions—like overburdening
Stepping into a management role can feel as wobbly as climbing into a kayak—uncertain, unsteady, and full of risk. Many managers, like the hesitant kayaker,
When a plane engine sputters mid-flight, a seasoned pilot remains calm, adjusts controls, and keeps going. The same resilience applies to managers tasked with running
Sign up for Simple Sundays, a weekly email where I share thoughts, ideas, and tools to help you be a great manager.
