Jay Johnson and I had a great conversation about how to support and develop managers and how my background in software development informs my approach to management development.
Jay Johnson and I had a great conversation about how to support and develop managers and how my background in software development informs my approach to management development.
Hiring great people takes more than just evaluating resumes and asking smart questions. It takes a mindset shift.Too often, managers walk into interviews acting like
Why Managers Need Systems Thinking. When Bob, a customer service manager, faced the challenge of declining customer retention despite booming new sign-ups, traditional solutions—like overburdening
Stepping into a management role can feel as wobbly as climbing into a kayak—uncertain, unsteady, and full of risk. Many managers, like the hesitant kayaker,
Sign up for Simple Sundays, a weekly email where I share thoughts, ideas, and tools to help you be a great manager.
